[TEST] RTO Call Center Agents

TEST ADVERT - for manual UI testing only. Not an employer-authorised YITP vacancy. Applications here are test submissions and are not forwarded to the source employer.

Coordinate live rider operations for an on-demand courier service. Support customers, manage real-time fleet capacity and help the operations team meet daily performance targets. The source describes a full-time, on-site role in Nairobi, with a preference for applicants residing along Waiyaki Way.

Based on a vacancy published on MyJobMag Kenya on 11 November 2026. The source does not state an application deadline or headcount. This test advert closes on 18 November 2026 at 23:59 EAT; the displayed single vacancy is a UI-test value, not a confirmed headcount.

Monitor live delivery operations and real-time fleet capacity.
Coordinate communication between customers, couriers and operational support teams.
Give structured daily feedback to operations managers.
Complete quality-assurance checks and maintain accurate delivery logs.
Assist customers with product selection, pricing and delivery-route queries.

Microsoft Office, particularly Word and Excel.
CRM tools and B2B sales/marketing practices.
Live-operations coordination and order-dispatch problem solving.

Clear written and verbal communication.
Teamwork and independent working in a fast-paced environment.
Problem solving and following written and verbal instructions.